Orders placed between Monday and Friday are shipped within 3 working days. You will be sent a confirmation by email when your order is "delivered"to the Post Officer or Courier
If for any reason we cannot fulfill your order within 3 working days, you will be contacted by email or phone and alternative arrangements will be made.
In the unlikely event that we are unable to fulfill your order within a satisfactory amount of time, you will have the option to cancel your order at no charge.
Shipping is available on most items. We ship all across Canada at flat rate, using either letter mail or expedite mail.
Please note that items sent by Lettermail are not insured or tracked by the Postal Service. Buyer agrees to release www.cgnapparel.com of all liabilities arisen from damages or loss in transit by selecting Lettermail as the shipping method. If a shipment is lost or damaged in transit, www.cgnapparel.coml will not be held responsible for replacement of the missing shipment nor will www.cgnapparel.com compensate the purchaser for any losses incurred.
We strongly advise customers to select an insured, traceable shipping method for orders of significant value.
If you are not happy with the product, simply return it in unused condition. We will issue a refund of the purchase price excluding shipping charge.